Canonical: https://nexuri.de/en/work/ags-facility-management
Language: en

[All case studies](https://nexuri.de/en/work)
Case study AI & Automation 2026

# Daily operations, fully automated for AGS.

AGS Facility Management keeps buildings running — cleaning, maintenance, technical services. Behind the scenes, a small operations team coordinated all of it by hand. We replaced the repetitive day-to-day with automations that run quietly in production, every day.

Client

AGS Facility Management

Automation Workflow AI Operations Custom Software

30+/wk

Manual hours saved

Hands-free

Tickets handled

Daily

Focus regained

## The starting point

Requests arrived by phone and email and had to be turned into jobs manually. Technicians and vendors were scheduled over calls, and client reports were assembled by hand at the end of the week. Knowledge lived in inboxes and spreadsheets — every step depended on someone remembering it.

## What we built

Instead of forcing AGS into an off-the-shelf tool, we mapped how their operations actually run — then automated every step that doesn’t need human judgment.

01

### Ticketing that runs itself

Incoming requests are captured, categorised and turned into trackable jobs automatically — nothing gets lost in an inbox.

02

### Scheduling & vendor coordination

Workflows assign technicians and coordinate vendors; the team only steps in for exceptions.

03

### Reporting from live data

Recurring client reports generate themselves from live operational data — accurate and fully traceable.

## The result

Tasks that once took days now run on their own. The team gets hours back every single week and works ahead of the day instead of chasing it — while every automated step stays traceable end to end.

> “Nexuri automated the manual work that used to eat our entire week and handed us hours back, every single week. Tasks that once took days now run on their own — accurately and fully traceable. For the first time we're working ahead of the day instead of chasing it.”

Esat Arifaj — Operations, AGS Facility Management

## Building something ambitious?

Tell us about your project. We respond within 24 hours with a written perspective — even if we are not the right fit.

[Start a conversation](https://nexuri.de/en/work/ags-facility-management#book-a-call)

Get in Touch

## Book an intro call.

Tell us about your project — we'll get back within 24 hours with a tailored proposal. No fluff, no boilerplate.

[info@nexuri.de](mailto:info@nexuri.de) [0170 4667236](tel:+491704667236)
Bavaria · Germany

Pick a slot that suits you — or use the form. We reply within 24 hours on working days.

The Cal.com booking widget only loads once you click. [Privacy policy](https://nexuri.de/en/datenschutz)