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Daily operations, fully automated for AGS.
AGS Facility Management keeps buildings running — cleaning, maintenance, technical services. Behind the scenes, a small operations team coordinated all of it by hand. We replaced the repetitive day-to-day with automations that run quietly in production, every day.
Client
AGS Facility Management
The starting point
Requests arrived by phone and email and had to be turned into jobs manually. Technicians and vendors were scheduled over calls, and client reports were assembled by hand at the end of the week. Knowledge lived in inboxes and spreadsheets — every step depended on someone remembering it.
What we built
Instead of forcing AGS into an off-the-shelf tool, we mapped how their operations actually run — then automated every step that doesn’t need human judgment.
Ticketing that runs itself
Incoming requests are captured, categorised and turned into trackable jobs automatically — nothing gets lost in an inbox.
Scheduling & vendor coordination
Workflows assign technicians and coordinate vendors; the team only steps in for exceptions.
Reporting from live data
Recurring client reports generate themselves from live operational data — accurate and fully traceable.
The result
Tasks that once took days now run on their own. The team gets hours back every single week and works ahead of the day instead of chasing it — while every automated step stays traceable end to end.
“Nexuri automated the manual work that used to eat our entire week and handed us hours back, every single week. Tasks that once took days now run on their own — accurately and fully traceable. For the first time we're working ahead of the day instead of chasing it.”
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